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Service Zones

Service zones define the geographical areas where your organization provides services. Properly configured service zones help optimize work order assignment and resource allocation.

Adding a Service Zone​

To add a new service zone:

  1. Navigate to the "Service Zones" section here
  2. Click "Add Service Zone"
  3. Enter the service zone details:
    • Zone name
    • Zone code
    • A description
    • Zone manager
    • Zone parent (optional)
  4. Choose whether the service zone can accept work orders
  5. Click "Create Service Zone"
Centro Access Create Service Zone

Managing Service Zones​

To manage an existing service zone:

  1. Navigate to the "Service Zones" section in your organization settings
  2. Find the service zone you want to manage and click "Edit"
  3. Update any of the service zone details:
    • Zone name
    • Zone code
    • Description
    • Zone manager
    • Zone boundaries
    • Service capabilities
  4. Adjust team assignments from the "Teams" tab
  5. Set priority levels for different service types
  6. Click "Save Changes"

For additional information about service zones, please visit our Service Zones Guide.